Warranties

Due to aging and parts hard to get or no longer available, our warranty terms have changed.

Our New Warranty will be determined  by age and, on some models, by part availability.

Six months on units that are not over 20 years old.
30-90 days on units that are over 20 years old or if obtaining parts is a problem.

1. During the warranty period, all labor is covered.
2. Parts we installed are covered during the warranty period.
3. During the warranty period, if a part fails we did not install, your cost is only for the part(s).

Remember: Warranty covers only parts that fail due to normal wear and tear. Missing, broken or physically damaged parts are not covered. Electrical surges, operator errors and vandalism are not normal failures and are not covered.

Out of Bag Failures will only be considered during the warranty period. You must call in our return this unit during this time period to receive consideration regarding your request. If a unit needs an expensive part and you turn it down, then no adjustments will be allowed. Remember, every unit is checked a second time before it leaves our shop. Units usually don’t just quit working. Every failure has a reason.

No Extensions and No Exceptions!

The following will likely result in an additional charge:

• Drop shipment
• Requested carrier or special request (handling charge)
• Residential shipment (proof of delivery, signature required and insurance)
• C.O.D. shipment, available at the discretion of Rapid Rapid 2001